How to install the eID software?

In combination with a suitable card reader, this software helps you to use your eID certificates. This way you can log in to the online public services.

Download the eID software

1

You have not installed the eID software yet? Download it first and then proceed the installation.

Alas!

The eID software is not currently available for mobile operating systems.

In order to download the eID software, volunteering to test whether you can download the eID Viewer, you should visit this website on a standard computer with an operating system like Windows, OSX or Linux.

Download the eID software

Before you can log in with your eID, you need to install the required software on your computer. How to install the eID software?

For Windows 10/8.1/7
For Windows 10/8.1/7
For Mac OS X 10.8 or later
2

We perform tests during installation to ensure everything works properly Connect your eID card reader to your computer and put your eID in the card reader.

3

When the eID software can read your eID, the installation is successful. You can now test logging in to the online public services. Follow the instructions under "Test login".

Test login

1

Go to the CSAM login page and connect your card reader to your computer. If you did not put your card in the card reader yet, do it now.

   Sign in with CSAM

2

Click 'Test login'.

3

Choose your authentication certificate. Which certificate do I choose?

4

Enter the PIN code of your eID.

Note: On OS X/macOS your "keychain password" is asked. Here, too, you need to enter your PIN code

Note: Microsoft Edge does not show a PIN code notification when you use a card reader with buttons. The card reader shows the notification.

5

If everything has gone well, you receive a message that you are logged in. From now on you can sign in to the online public services.

Failed to log in? Check our FAQ-page.

Problems with installation or logging in?

Consult our help pages:

You could not find a solution to your problem? Please contact us.