On Windows How do I check whether the eID Viewer is ready to read an identity card? How do I check the status of my eID certificates? How do I open the eID Viewer? No certificates appear in the eID Viewer. What should I do? How do I check whether my eID card reader is recognised? How do I check whether my eID card reader is recognised in Device Manager? My eID card reader is not recognised. What should I do? My certificates are not trusted. What should I do? I see the error message "DllNotFoundException" in the eID Viewer. What should I do? On Mac How do I open the eID Viewer? How do I check whether my eID card reader is recognised? How do I check the status of my eID certificates? My eID card reader is not recognised as a smartcard reader. What should I do? No certificates appear in the eID Viewer. What should I do? My certificates are not trusted. What should I do? How do I check whether the eID card reader is in the USB device hierarchy?