General My certificate has been revoked. What should I do? What are eID certificates and what are they for? No certificates are displayed upon authentication. What should I do? Could my virus scanner prevent an eID authentication? Which browsers can I use to log in? On Windows Internet Explorer/Edge: How do I log in? Internet Explorer/Edge: I receive an error message after selecting my certificate. What should I do? Firefox: How do I log in? Chrome: How do I log in? Windows 10: I do not get a pop-up to enter my PIN code. What should I do? Firefox: How do I install and activate the eID add-on? Firefox: I cannot log in. What should I do? On Mac Firefox: I cannot log in. What should I do? Safari: How do I log in? Firefox: How do I log in? Firefox: What is an eID add-on? Chrome: How do I log in? Firefox: How do I install and activate the eID add-on? Safari: I do not get a pop-up to enter my PIN code. What should I do? Firefox: What is the eID-PKCS#11 module? On Linux Firefox: I cannot log in. What should I do? Why is it not possible to use the eID with software in snap and/or Flatpak? Google Chrome/Chromium: How do I log in?
