Testing your installation

If the card you have is valid for 10 years, download the latest version of the software here.

Now that the eID software has been installed, you can check that there were no problems with the installation. Do you have your eID to hand? Then go to www.test.eid.belgium.beExternal link and follow the instructions.

If the test was successful, you can start using the eID applications.

Are you still getting an error message while using a particular application, even though your test at www.test.eid.belgium.beExternal link was successful? Then the problem is probably with the application you are using and not your installation. In that case, contact the application manager.

If you get an error message at www.test.eid.belgium.be, take a look at ‘Need help?’.