Need help?

Do you have a new eID, collected from March 2014 onwards?
Then download the latest version of the software here.

Are you having a problem with installation? We have listed the most common problems under Problems with installation, together with the solutions.

If you still have a question, then first take a look at the Frequently Asked Questions (FR)External link.

What if the problem or question is not mentioned there, or you cannot find a solution to your problem? Then complete the contact form to contact the Fedict Service Desk.